Q: How can I get a refund?
A: All of our billing is completed by the App Store, therefore we are unable to process any refunds. Please contact the App Store to inquire about a refund.
Q: I’m having an issue with my credit card/payment/billing
A: All Toca TV billing and payment is completed by the App Store, therefore we are unable to assist with any payment-related issues. Please contact the App Store to resolve the issue.
Q: I thought I unsubscribed from Toca TV but I was charged. How can I confirm that I was unsubscribed?
A: In order to unsubscribe from Toca TV, you will need to Once you unsubscribe, you will receive an email from firstname.lastname@example.org to confirm. If you did not receive the confirmation email then you may still be subscribed to Toca TV. To check your account XXX
Q: How can I unsubscribe from Toca TV?
A: To unsubscribe…
Q: I think a video on Toca TV is inappropriate. What can I do?
A: We only choose content kids love, and it all lives up to Toca Boca’s standards. We never show third-party advertising or sponsored product placement. If you think we may have missed something send us an email to email@example.com and we will review the content. Please note that if a video meets our standards it may not be removed from our platform.